Terms & Conditions
| Purchasing |
| Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payments and postal orders. We accept all major cards used in UK (Visa, Mastercard, JCB, Solo and Switch). |
| Cancellation Rights |
| You have 14 working days starting from the day after the goods have been received to cancel your order without reason (Consumer Protection (Distance Selling) Regulations 2000). You will be responsible for the cost of return and safe return of any product purchased after which a refund of the purchase price will be made in full (either to your credit card or by cheque) within 30 days of cancellation, unless the goods have been mis-used, opened, or are in a condition that warrants the product non-saleable. If you do not return the goods, we will collect them and the cost of collection will be deducted from your refund. |
| Shipping And Handling |
| All orders possible are shipped daily. We offer FREE UK DELIVERY using 1st class Royal Mail. |
| Delivery Schedule |
| We understand that most of our customers need their cartridges as soon as possible. All our orders are shipped daily using 1st class Royal Mail which ensures 1-4 days delivery for UK orders. In the event of an item being out of stock we reserve the right to ship your goods within 7 working days. If we cannot meet the 7 days deadline, we will ask you to provide us with your decision whether you agree to wait until we are ready to ship your goods or prefer a refund. Please notice, there is no despatch on Weekends or Bank Holidays. |
| Credit Card Security |
| The credit card processing is operated by Protx, the leading online payment processing company. All credit card details are protected by strong 128-bit encryption before submitting. They never reach our computers we only receive your payment confirmation. |
| Guarantee / Complaints |
| We guarantee your satisfaction. All products are fully guaranteed against defects on a replacement or refund basis. All complaints will be responded to within five working days. |
| Contact Us |
| To view our contact details please click here. |
| Privacy Policy |
| To view our privacy policy please click here. |
| Statutory Rights |
| The above does not affect your statutory rights as a consumer. |